Terms & Conditions

Last Updated: February 1, 2025

Welcome to Your Virtual Connections! These Terms and Conditions ("Terms") govern your use of our website ("Website") and the services provided by Your Virtual Connections ("Company," "we," "us," or "our"). By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Website and services.


1. Definitions

1.1 Services: Virtual Assistance and Online Business Management services provided by the Company.

1.2 Client: Any individual or entity purchasing or using our Services.

1.3 Website: Refers to Your Virtual Connections.


2. Contact Information

For any inquiries regarding these Terms or our services, you can contact us:

Email: [email protected]

Address: 6044 Belaire Ave, Niagara Falls, ON


3. Acceptance of Terms

By using our Website or Services, you affirm that you are at least 18 years of age and have the legal authority to agree to these Terms. You also agree to provide accurate, current, and complete information as required.


4. Services

4.1 Scope of Services: We offer Virtual Assistance and Online Business Management services tailored to your needs. Service specifics will be outlined in proposals, contracts, or agreements prior to engagement.

4.2 Service Modifications: We reserve the right to modify or discontinue any of our Services at any time without prior notice. Existing agreements will not be affected by such modifications.

4.3 No Guarantee: While we strive to deliver high-quality results, we do not guarantee specific outcomes from the use of our Services.


5. Client Obligations

5.1 Timely Communication: Clients must provide clear instructions, respond promptly to inquiries, and provide any necessary information or materials required for the performance of services.

5.2 Payment Terms: Clients agree to pay all fees for services rendered in accordance with agreed payment schedules and terms outlined in contracts or invoices.


6. Fees and Payments

6.1 Pricing: Fees for Services are determined based on packages, hourly rates, or custom agreements. All fees are listed in Canadian Dollars (CAD) unless otherwise stated.

6.2 Invoices and Payments: Payments are due upon receipt of the invoice unless specified otherwise in the agreement. Late payments may incur additional fees.

6.3 Refunds: Refunds are not provided for completed services unless explicitly agreed upon in writing.

6.4 Payment Methods: We accept payments through authorized methods as specified in the invoice.


7. Confidentiality

7.1 Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement.

7.2 The Company reserves the right to use non-identifiable Client information (e.g., testimonials) for marketing purposes unless explicitly prohibited by the Client.


8. Intellectual Property

8.1 Any materials, documents, or deliverables created by the Company remain the property of the Client upon full payment unless otherwise agreed.

8.2 Clients must not reproduce, redistribute, or resell any materials or deliverables provided by the Company without explicit permission.


9. Limitations of Liability

9.1 To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.

9.2 In no event shall the Company's total liability exceed the amount paid by the Client for the specific Service.


10. Termination

10.1 Either party may terminate the service agreement at any time with written notice, subject to any termination terms outlined in the agreement.

10.2 Upon termination, the Client is responsible for paying any outstanding balances for services rendered.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of Ontario, Canada. Any disputes shall be subject to the exclusive jurisdiction of the courts in Niagara, ON.


12. Updates to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Continued use of the Website and Services after any changes constitutes your acceptance of the updated Terms.


13. General Provisions

13.1 Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the use of our Website and Services.

13.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.

13.3 Waiver: Failure to enforce any right or provision in these Terms does not constitute a waiver of such rights or provisions.